Licenses
MailTrixy is available under two license types. Choose the license that matches your intended use case.
Regular License
The Regular License is intended for personal or single-business use where end users are not charged for access to the application.
| Allowed | Not Allowed |
|---|---|
| Install on one domain/server | Install on multiple domains |
| Use for your own business email management | Charge users for access (SaaS) |
| Use for a single company with multiple team members | Resell or redistribute the product |
| Customize and modify the source code | Offer as a hosted service to clients |
| Use all features including AI, workflows, and campaigns | Share or transfer the license |
Use case example: A marketing agency installs MailTrixy on their server for their own team to manage client email campaigns. The team members do not pay to use the tool.
Extended License
The Extended License is required when you want to operate MailTrixy as a SaaS platform, charge users for access, resell the product, or serve multiple clients.
| Allowed | Not Allowed |
|---|---|
| Everything in Regular License | Redistribute the source code as-is |
| Charge users subscription fees for access | Claim original authorship |
| Run as a multi-tenant SaaS platform | Remove license verification |
| Offer managed hosting to clients | Sublicense to other developers |
| Install on one production domain | Install on multiple production domains |
| White-label with your own branding | — |
Use case example: You build a SaaS email management platform using MailTrixy and charge customers $29/month for access through subscription plans.
What's Included
Both license types include:
- Full source code — Complete, unencrypted PHP/Blade/JavaScript source code.
- All 20 modules — Unified Inbox, Contacts, Campaigns, Workflows, AI Assistant, Knowledge Base, Analytics, Admin Panel, Channels, API, and more.
- 52 email templates — Pre-designed, responsive email templates for all transactional and marketing use cases.
- 50 workflow presets — Ready-to-use automation workflows for common scenarios.
- Documentation — Comprehensive documentation covering installation, configuration, usage, and customization.
- Future updates — Free updates for the duration of your support period.
- Database seeders — Demo data seeders for quick testing and evaluation.
Support Terms
Your purchase includes support from the development team under the following terms:
| Term | Details |
|---|---|
| Initial support period | 6 months from the date of purchase |
| Extended support | Available for purchase to extend support to 12 months |
| Response time | Within 24-48 business hours |
| Support covers | Bug fixes, installation help, configuration guidance, and usage questions |
| Support does NOT cover | Custom feature development, third-party integrations, server administration, or design customization |
| Support channel | Ticket system via CodeCanyon or dedicated support email |
Refund Policy
Refund requests are handled according to the marketplace's refund policy (e.g., Envato Market Terms). Key points:
- Refunds may be granted if the product is materially different from its description or does not work as advertised.
- Refunds are not provided for change of mind, lack of expertise to use the product, or purchasing the wrong license type.
- If you purchased the Regular License but need the Extended License, you can upgrade by paying the difference. Contact support for assistance.
- Technical issues that can be resolved through support do not qualify for automatic refunds. Please contact support first.
License Comparison
| Feature | Regular | Extended |
|---|---|---|
| Full source code | Yes | Yes |
| All features & modules | Yes | Yes |
| Free updates | Yes | Yes |
| Single domain installation | Yes | Yes |
| Charge end users | No | Yes |
| Run as SaaS | No | Yes |
| White-label branding | No | Yes |
| Resell to clients | No | Yes |